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GoldWave Frequently Asked Questions

Tip: You can search this page to find words of interest (use the Edit | Find... or similar command in your web browser).

General

Where can I get the latest version?
The latest version of GoldWave is available on the GoldWave download page.

When will the next version be released?
GoldWave Inc. does not announce potential software release dates. Minor updates will likely be released throughout the year. Please check the News section on the main website for updates.

How do I upgrade GoldWave?
To upgrade GoldWave, download the latest self-installing file and run it. Install it into your existing GoldWave folder to replace all the older files. If upgrading from v4 or a beta version to v5, it is recommended that you uninstall the older version first. Otherwise it is best to install over the existing version so that all your settings and presets are retained. Later you can safely uninstall any older versions listed under Add or Remove Programs in the Windows Control Panel.

Can GoldWave record tapes, vinyl records, or dictation and can it remove background noise?
You can use a stereo cable to connect your cassette player or amplified turntable output to the Line-in socket on your computer. For dictation, connect a microphone to the Mic socket. Once connected, use GoldWave to record audio to your hard drive and enhance/restore it. The Pop/Click and Noise Reduction filters help clean noisy vinyl recordings. After restoring the audio, use CD-R software to write the files to a disc. For more information about recording audio, see this link. For more information about creating CDs, see this link. Also see Appendix D in the manual (Help | Manual in GoldWave) for a step-by-step tutorial explaining how to record and restore vinyl records.

Is GoldWave available on CD or in stores?
GoldWave is available by download only. The file is under 4MB and takes only a few minutes to download. Although you are welcome to make a backup copy on a CD, you can always download a copy from the website when needed. Since upgrades are free, it is best to download the latest version rather than using an old CD or backup copy. Since there is no real advantage to providing a CD, that option is not offered.

What are the system requirements?
GoldWave requires a minimum 1.5GHz Pentium 4 (or compatible processor), a mouse, 256MB of RAM, 20MB of disk space, and a sound card. For best performance, a 2GHz or faster processor with 512MB of RAM or more is recommended. Windows XP (SP2), Vista, 7, or later is required. Older versions of Windows will not run recent versions of GoldWave, but you can install GoldWave v4.26 on those systems.

Is GoldWave available for the Mac?
Currently GoldWave is available only for Windows PCs. GoldWave can be run on other operating systems by using virtualization/emulation software, such as VMware, Parallels, or Wine / WineBottler / CrossOver. For similar native Mac software, please try these links:

Is GoldWave available for Linux?
Currently GoldWave is available only for Windows PCs, but it has been reported to work under Wine (except for the CD Reader tool). For similar native Linux software, try Audacity.

Is GoldWave free?
No. You can download and try it for free, but you are required to purchase a license if you decide to keep using it. The evaluation version expires after a certain amount of use.

What is the unlicensed usage counter in the status bar?
The status bar counter gives you a good idea of how much you use GoldWave. It keeps a running total of all the commands you have used since installing GoldWave. The counter is completely removed when GoldWave is licensed.

How do I purchase GoldWave and how much does it cost?
See the Purchase page for details.

Is phone support available or can I purchase by phone?
Sorry, GoldWave Inc. currently does not provide phone support/purchasing. For support options, see the Support page. For purchasing options, see the Purchase page.

How do I print waveforms?
In Windows you can capture the active/top window by using the Alt+Print Screen keys (near the F12 key). The window image is copied to the clipboard. You can then start the Windows Paint accessory and Paste the image for editing and printing.

In Windows 7 use the Snipping Tool to capture part of the screen and save it to a file.

Where can I find more help?
Most of the commands in GoldWave include a Help button. You can use the Help | Contents menu command to find additional information. A detailed manual is located under the Help | Manual menu. If you've encountered a problem, try the Troubleshooter. Also check the forums. For books on the subject, search on Amazon.com for "computer audio editing".

Installing/Setup

Does GoldWave require administrator privileges?
No. GoldWave works for basic users with minimal privileges. It is recommended that GoldWave be installed by an administrator so that it can be installed in the standard Program Files folder. However, it can be installed by a basic user provided it is installed in a folder that the user has write access to (basic users do not have write access to the Program Files folder).

When the program is installed by the administrator, basic users will be prompted to install the default presets and settings when they run the program for the first time. Elevated privileges are not required to run the program.

How do I install GoldWave?
Simply download the self-installing file and run it. It will ask you where to install GoldWave and whether or not to create shortcuts and menu items. If you need to work with MP3 please note that the LAME MP3 encoder may be required. If you have any trouble installing GoldWave, try the Troubleshooter. Administrator privileges may be required on some versions of Windows during installation to install it in the Program Files folder. GoldWave does not require administrator privileges after it is installed.

How do I uninstall GoldWave?
Use "Add or Remove Programs" under Start | Settings | Control Panel | Add or Remove Programs, then select the GoldWave item and choose the Remove button. If you've upgraded GoldWave, there may be several entries. It is safe to remove all older entries without affecting the current version. If you are upgrading, it is best to install the upgrade before uninstalling the older version. That will retain your current settings.

How do I move GoldWave to a new computer?
Download and install the latest version of GoldWave on the new computer. Enter your license into the program after it is installed. Be sure to uninstall GoldWave from the old computer.

To transfer settings and presets to a new computer, use Start | Programs | GoldWave | GoldWave Setup and choose the Backup Settings button on the old computer to save all settings to a file on portable or network storage (USB drive, memory card, etc.). Use the Restore Settings button on the new computer to copy the settings from that file. You must reselect the playback, recording, and volume devices (press F11, Volume tab) in GoldWave to match the new computer's hardware.

How do I replace my lost copy of GoldWave?
Download and install the latest version of GoldWave. Enter your license into the program after it is installed. Your current license will work in the latest version. Use this link to request a copy of your license information.

How do I change where GoldWave stores temporary files?
By default, GoldWave uses the standard Windows temporary folder to store audio while editing. Use the Options | Storage command in GoldWave to change the Temporary folder setting to a different hard drive and folder or use RAM instead.

How do I set up a foot pedal, foot switch, foot controller, or other USB HID devices and joysticks?
GoldWave supports a number of foot controllers, such as the VEC Infinity IN-USB-2 foot controller and the Delcom USB HID "joystick" or "programmable" foot switches. To set up foot control in GoldWave:
  1. Use Options | Control Properties (or press the F11 key)
  2. Select the Device tab
  3. In the "Joystick/foot controller" box, select "Foot pedal or buttons".
  4. Choose the Configure button to assign the pedals (or buttons).

Why do I get an "emulated driver" message during installation?
GoldWave uses DirectX to play and record audio. If your system does not have a DirectX compatible sound driver, Windows will try to emulate DirectX functionality using your current driver. This may cause stuttering or intermittent playback/recording on some systems. It is best to upgrade your sound driver to a DirectX compatible version. If one is not available, you can increase the Latency setting in GoldWave. To do that, use the Options | Control Properties command (or press the F11 key), then select the Device tab, then move the Latency fader to the right. Also see if any other non-emulated playback devices are available in the drop down list.

Why do I get an error when installing the program?
Your system may need updated sound or video drivers. Try the Troubleshooter to find a solution.

You may have received an incomplete download. Try downloading another copy.

An old version of GoldWave may still be running. Be sure to close GoldWave before installing an update or try restarting your system.

You may need to log in as "administrator" or change the User Account Control setting. GoldWave does not require administrator privileges after it is installed.

Purchase & License

What is a license?
A license is similar to an activation code that unlocks the evaluation version and removes all limits and reminder messages. A Lifetime license never expires and works in future versions, giving you free upgrades. A One Year license expires after one year, then a new license is required to continue using the program. Internet access is not required (or used) for activation and the license is not tied to a specific computer. All license information must be kept confidential. If a license becomes public, it will be revoked by GoldWave Inc. and will not be replaced.

How do I get a license?
You can purchase a license online or by mail. Please see the Purchase page for details. Warning! Licenses are not sold on eBay. Any eBay listings are unauthorized. Also avoid any sites selling a discount or OEM license for GoldWave because there is no such thing. Such sites are selling pirated software and the license you (may) receive will not work in future versions of GoldWave.

Where do I enter my license?
Enter your license into the program (not the website). Click here for details.

How do I replace my lost license?
Use the Relicense form to request a copy of your license.

Can I use the same license on two computers?
If you are the only one using the software, then you can install GoldWave on both computers (such as a desktop and a laptop) and use the same license on each. If two people may be using the software at the same time, then separate licenses are required for each computer.

Do I need a PayPal account to purchase a license?
No, you can still purchase through PayPal using a credit card without a PayPal account. Look for and choose the link to continue without an account on the PayPal purchase page.

Why is PayPal asking for a bank account or rejecting my credit card?
PayPal has a lifetime spending limit (their website barely mentions it, so try a Google search) on the number of credit cards purchases you can make before you must provide additional information to verify your identity. PayPal may insist that you provide a bank account to lift the restriction. Also PayPal may reject a credit card order if your credit card is already associated with a PayPal account. Unfortunately GoldWave Inc. has no control over these PayPal policies and regrets the inconvenience they cause. If you have any difficulty using PayPal, please use the Canadian dollar option instead to purchase through InternetSecure.

Recording

How do I record for more than 60 seconds?
When creating a new file (File | New), the default duration is one minute. Select or enter a longer time in the Length box in the New Sound window. If you do not know how long recording will last, you can enable the Unbounded recording option under the Control Record Properties (press the F11 key then choose the Record tab). You should still specify an ample length when creating the file, otherwise you will not be able to see recording update past the initial length (even though recording will continue).

How do I record from the line-in or microphone? or
How do I adjust recording volumes?
To record in GoldWave, you need to make some connections, create a new file, select the recording input, adjust volumes, then start recording. If you want to record from a CD, use the Tool | CD Reader command instead.

Step 1

Connect the cassette deck, amplified turntable output, radio, or other audio device to the computer's Line In socket (usually blue). Or connect a microphone to the Mic In socket (usually pink). Do not connect an line output to the Mic In socket because that will cause distortion and may overload the sound hardware.

Step 2

Use the File | New command to create a new file. For CD quality recording, use stereo and a rate of 44100Hz. You can enter the recording duration in the Length box.

Step 3

Once the file has been created, you need to select the recording input on your computer and adjust the volume.

Windows Vista, 7, or later

  1. In GoldWave use Options | Control Properties or press the F11 key.
  2. Choose the Device tab.
  3. In the Record area, select the device you want to record (Line, Microphone, etc.). If the device isn't listed, make sure it is connected and turned on.
  4. Use the Volume fader to adjust the volume level at any time.
  5. Optional: Use the Test button to test the device and adjust the volume.

Troubleshooting information related to Vista, 7, and later, can be found here.

Windows XP or earlier (or DirectSound mode)

Method 1: Setting Volumes Using GoldWave

Use the Options | Control Properties command or press the F11 key and choose the Volume tab. It displays recording sources and volume levels. See the help for more information. Select either the Line item or the Microphone item, depending on the connection you are using. Use the Monitor input option on the Record tab to activate the visuals and level meters.

Method 2: Setting Volumes Using Windows

To start the Volume Control accessory, double click the speaker icon in the Windows Start bar tray or choose Start | Programs | Accessories | Entertainment | Volume Control. Follow these steps (see illustrations below):

  1. Choose Options | Properties from the menu.
  2. In the Adjust volumes for rectangle, click on Recording.
  3. Make sure that "Line" and "Microphone" (or other sources of interest) are checked in the Show the following volume controls list.
  4. Choose OK.

You should now see volume controls again, but these will be for recording sources instead of playback. Each source has a Select box. Check the box (5) for the source you want to use and make sure that the volume is not at the bottom (6). You should uncheck all other Select boxes to prevent noise on those source from being recorded.

Important! Make sure the volume controls title changes to Recording Controls. If not, then you must go back and follow the above steps.

If you find that the recording volume is too low or too high, no matter how you set it, check to see if your sound card (or external device) has a master recording volume control and adjust that volume. In some cases, you may need to adjust the playback volumes as well. Some sound cards feed the volume of the playback into the recording, making it necessary to adjusting both controls. To view the playback volume controls, right-click on the speaker icon in the taskbar and select "Open Volume Mixer" or "Open Volume Control".

Step 4

Choose the red record button on the Control window or press Ctrl+F9 to start recording.

How can I monitor or hear what is being recorded?
Windows Vista, 7, or later

There may be a couple of ways to do it, depending on your sound hardware. Some devices have a direct analog connection between the recording input and the playback device.

  1. Right-click on the speaker icon on the right in the Windows Start bar (next to the time) and choose "Playback devices".
  2. Choose the playback device you are using in GoldWave.
  3. Choose the Properties button.
  4. Choose the "Levels" tab.
  5. Unmute the input you want to hear.

If there is no internal connection between the recording device and the playback device or the inputs are not listed on the Levels tab, use the following steps.

  1. Right-click on the speaker icon on the right in the Windows Start bar (next to the time) and choose "Recording devices".
  2. Choose the recording device you are using in GoldWave.
  3. Choose the Properties button.
  4. Choose the "Listen" tab.
  5. Check the "Listen to this device" box.

Windows XP or earlier

If you are not using an external USB device, then use the Windows Volume Control accessory under Start | All Programs | Accessories | Entertainment | Volume Control to make sure the source you are recording is not muted. Some sound card drivers will mute the input to prevent feedback whenever you start recording, so you may have to unmute it again after recording starts.

If you are using a USB audio device for recording and a sound card for playback, there is no direct audio connection between the two. You'd need to connect speakers to the USB audio device (if possible). Another alternative would be to configure GoldWave to allow playback and recording at the same time. Use Start | All Programs | GoldWave | GoldWave Setup and check the "Allow playback while recording" box. After you start recording, wait about a second, then start playback to hear what's being recorded.

One other option is to get a splitter cable so that the audio output can be connected to separate speakers and the computer's input or the USB audio input at the same time.

How can I record 24 bit and 192kHz quality?
A 192kHz sampling rate for audio is mostly a waste of space and may even lower quality. See this article for details. 192kHz files will not sound better, will take much more storage space, and will be much slower to process. Such a high rate only makes sense for special applications, such as recording bat or dolphin ultrasound. Standard rates such as 44.1kHz and 48kHz are recommended. If you require a different rate and the rate is supported by your hardware, you'll need to turn off "Shared" quality and select "PCM 16 bit" or "PCM 24 bit" instead (explained below). Create a new file with the sampling rate required, then use the "Record Selection" button (not the "Record New" button, which uses the device's default rate).

To select 24 bit quality in GoldWave, choose Options | Control Properties (or press F11), choose the Device tab, then set the Recording quality to "PCM 24 bit". Not all devices support that quality, so you may get an error when trying to record. If so, try "PCM 16 bit" instead.

How can I record on a laptop without a line-in? or
Why is the record volume always too high?
A line-level output must be connected to the computer's line input (blue) for best quality. If you connect a line-level output, such as headphone or stereo RCA outputs, to the microphone input, that will overload the microphone input, causing excessive volume and distorted recording. Some modern microphone inputs are dual purpose and can be configured to accept a line-level or microphone-level signal. You may be prompted to select the purpose when you plug something in or you may have to configure it under Control Panel. Some computer microphone inputs are mono and cannot receive stereo audio.

If you have a laptop that does not have a line input, you will need to purchase a USB audio device that has one, such as the Griffin iMic or similar device.

How do I record Internet audio or the speaker output?
In Windows Vista, 7 and later, select the "LOOPBACK" recording device in GoldWave. See "Stream Recording" in the GoldWave help for more information.

For Windows XP and earlier, select the "Stereo Mix", "Wave", "Wave Out Mix", "What U Hear" or similarly labelled source or device (the actual name depends on the sound card and driver).

Some computers do not have any way of recording the audio directly. You will need to buy a short stereo splitter cable to connect the speaker output (green) to the Line-in (blue), then select "Line" as the source (or device). Another alternative is to use a virtual sound driver like Total Recorder.

Short Stereo Cable Splitter Cable and Stereo Cable
Stereo Cable Setup Splitter Cable Setup

Why isn't GoldWave listing my "Wave", "Stereo Mix", or "What You Hear" recording device in Windows Vista/7?
Vista/7 hides or disables recording devices such as "Stereo Mix", "Wave", "Wave Out Mix", and "What You Hear" and some Vista/7 drivers do not include them at all. Select an appropriate LOOPBACK recording device instead. See "Stream Recording" in the GoldWave help index for more information.

How do I record phone calls?
Unless you have a special sound card that has a phone jack (and a phone source), you will need to purchase a telephone recording adapter. Connect the adapter to the Microphone socket (pink) on the sound card and select "Microphone" as the source (Caution: you may need to connect to the Line socket, depending on the adapter).

Another alternative is to purchase a USB telephone recorder, then select that device in GoldWave for recording (press the F11 key, Device tab).

How do I select a different sound card for recording?
Use the Options | Control Properties command (or press the F11 key), select the Device tab, then select a different recording device from the drop down list.

How do I record vocals over background music or record and play at the same time?
To record and play at the same time, such as playing music and recording vocals, you need to use two files as follows:
  1. Open the music file.
  2. Create a new file for recording the vocals with a length at least a few second longer than the music file.
  3. Select the correct recording source. If your sound card has a "LOOPBACK", "Stereo Mix", "What U Hear", or similar source that records whatever you hear on your computer speakers/headphones, select that source. That will allow you to record both the music and the vocals at the same time. If not, select the microphone source for the vocals. Tip: Use headphones to prevent echo and feedback caused by the microphone picking up output from speakers.
  4. Start recording by clicking the red button (or press Ctrl+F9).
  5. Click the mouse on the window containing the music and start playback (press F4). You are now playing and recording at the same time.
  6. If your sound card had a "LOOPBACK" source, you are done. The window used for recording should contain a mix of both.
  7. If you used the microphone recording source, you will need to copy the music and mix it with the recording after recording is finished, as explained in the next few steps.
  8. Use Edit | Copy to copy the music.
  9. Click on the window containing the recording, then use Edit | Mix.
  10. Adjust the start time and use the preview button to align the audio.
  11. Choose OK to mix the music.

To add commentary over music with automatic fading of the music, use Effect | Voice Over.

How can I avoid skips, gaps, and stuttering in recordings?
The following suggestions may help:
  • Select on the Device tab under Options | Control Properties and make sure you have the correct recording device selected and that the device is not listed as "emulated".
  • Defragment your hard disk.
  • Restart your system before recording.
  • Disable your virus scanner (temporarily).
  • For long recordings, disable the screen saver and power management.
  • If you have a large second hard drive, use Options | Storage in GoldWave to set the Temporary storage folder to that drive (such as D:\).
  • Try switching between RAM and hard drive storage in GoldWave (use Options | Storage).
  • Contact the sound card manufacturer and request an updated driver.
  • Disable or enable DMA or UDMA for the hard drive (BIOS setting).
  • Set a fixed amount of "virtual memory" in Windows. Configure the minimum and maximum virtual memory limits to 1GB, for example. See the Windows Help for more information.

Why is Windows sluggish after a long recording?
Some sound drivers are unstable and cause poor performance in Windows when used for long periods of time. Restart your system and install an updated driver to correct the problem.

Why is recording not working?
Most recording problems are caused by setup problems or bad drivers. Try the Troubleshooter to find a solution. Also use the Test button in GoldWave, which is located on the Device tab of the Control Properties window (press the F11 key).

Playback

How do I select a different playback device?
Use the Options | Control Properties command (or press the F11 key), select the Device tab, then select a different playback device from the drop down list.

Why does playback stutter?
If you are using an "emulated" playback device or you have a slow system, playback may stutter. Try increasing the Latency setting under the Device tab of the Control Properties window (use Options | Control Properties or press the F11 key).

How do I playback just the end of the selection?
Right-click on one of the playback buttons in the Control window (or press the F11 key) and choose the Finish option. Or, right-click on the Sound window graph and choose the "Play From Here" command.

Why is playback not working?
Most playback problems are caused by setup problems or bad drivers. Try the Troubleshooter to find a solution. Also try the Test button in GoldWave, which is located on the Device tab of the Control Properties window (press the F11 key).

Effects

How do I use DirectX audio effects?
First, install the main DirectX audio plug-in for GoldWave. Next, install the DirectX audio effect by following the installation instructions for the effect, if it isn't already installed. If it is installed, you do not need to re-install it. Finally, use the Options | Plug-in | Effect | DirectX command in GoldWave to enable the effect for use in GoldWave. Restart GoldWave. The effect will appear under the Effect | Plug-in | DirectX menu.

How do I use VST audio effects?
GoldWave does not support VST plug-ins directly yet, but you can install a DirectX VST wrapper plug-in to use them through GoldWave's DirectX plug-in, or you can use them through the GWAmp Winamp effect hosting plug-in with the VST Winamp Bridge.

For a DirectX wrapper, use the Effect | Plug-in | DirectX menu to select the wrapper effect, then select the VST effect to use. For the Winamp Bridge, use Effect | Plug-in | GWAmp | GWAmp, select the VST Winamp Bridge effect, then configure the effect to select the VST effect to use.

How do I extract or remove vocals (lyrics) from music?
Use Effect | Stereo | Reduce Vocals or Effect | Stereo | Stereo Center. These effects only work in stereo files when the vocals are exactly the same in both the left and right channels. Most modern recordings apply some stereo effects to the vocals, making complete extraction or removal impossible. A detailed tutorial can be found here. Related information can be found in the forum here and here. To save yourself a lot of time and effort, search for a karaoke version of the song first. iTunes has karaoke versions of many popular songs.

How do I exchange/swap the left and right channels?
Use the Effect | Stereo | Channel Mixer command.

How do I change the bass or treble?
Use the Effect | Filter | Equalizer command. The left-most faders control bass. The right-most faders control treble.

How do I change the speed/tempo/beats-per-minute?
Use the Effect | Time Warp command. To change the speed without altering the pitch, select the Similarity or FFT algorithms. Use the Rate algorithm to change the playback speed when recording a 78 rpm album at 33 rpm, or when using high speed tape dubbing.

Editing

How do I edit or replace just the left or right channel?
Use the Edit | Channel menu to select a single channel, then use the other editing command to change or replace it.

How do I create a stereo file from two mono files?
You'd use the Edit | Channel menu and the Copy and Replace commands.

Method 1

  1. Create a new stereo file
  2. Open the left channel file
  3. Use Edit | Copy
  4. Close the left channel file
  5. Use Edit | Channel | Left to select the left channel in the new file
  6. Use Edit | Replace to replace that channel with the copied file
  7. Open the right channel file
  8. Use Edit | Copy
  9. Close the right channel file
  10. Use Edit | Channel | Right to select the right channel in the new file
  11. Use Edit | Replace to replace that channel with the copied file

Method 2

  1. Open the left channel file
  2. Use File | Save As
  3. Select "stereo" attributes
  4. Enter a new name for the file (if you want to keep the original)
  5. Choose OK
  6. When asked to update the file, choose "Yes"
  7. Open the right channel file
  8. Use Edit | Copy
  9. Close the right channel file
  10. Use Edit | Channel | Right to select the right channel in the saved file
  11. Use Edit | Replace to replace that channel with the copied file

Why are many of the editing commands grayed or disabled?
Many of the editing commands require audio to be copied into the clipboard first. Use the Edit | Copy command first.

Restoration

How do I remove pops/clicks?
Use the Effect | Filter | Pop/Click command. Start with a tolerance of 1000 or higher first. If some clicks still remain, select shorter sections of audio and use the Pop/Click filter again with a lower tolerance setting.

How do I remove hiss, hum, and buzz noise?
The Effect | Filter | Noise Reduction command removes those kinds of noises.
  1. First, remove any pops/clicks.
  2. Play the file to find a section of audio that contains the noise by itself. Select that section (usually no more than one second is needed), then use the Edit | Copy command. See the help for more information about selecting part of the file.
  3. Select the entire file (Edit | Select All).
  4. Use the Effect | Filter | Noise Reduction command.
  5. Select the Use Clipboard envelope option or select the "Clipboard noise print" preset.
  6. Preview the settings or choose OK.
If the noise is loud compared to the rest of the audio, some distortion (tinkling, chirping, or tinnyness) may occur. Lowering the Scale setting or increasing the FFT Size setting may reduce it. Some distortion may be unavoidable for loud noise.

Files

How do I open or create cda files?
CDA files are artificially created by the Windows CD-ROM driver. They do not exist on the CD itself. They are only 44 bytes in size and do not contain any audio. They hold track times and provide a file based mechanism for referring to specific tracks. They make it possible to drag-and-drop a track for playback in programs like Media Player. To copy audio tracks from a CD in GoldWave, use the Tool | CD Reader command. To create audio tracks, separate CD-R software is required.

How do I edit or convert iTunes?
If your iTunes are in M4P format, then you must upgrade then to iTunes Plus to change them into M4A files. M4A files can be opened and converted in GoldWave (see the question below). You can use GoldWave's File | Batch Processing command to convert your entire iTunes Plus library to any file type that GoldWave supports.

Does GoldWave support mp4, m4a, mov, or aac files?
GoldWave supports these files provided you have QuickTime or iTunes installed. Files can be opened and converted, but cannot be saved yet. You will have to save an edited file in a different format. Note that m4p files are encrypted and copy protected and cannot be opened (see the question above), but they can be upgraded in iTunes.

Does GoldWave support RealNetworks ra, ram, or rm files?
These files are created by RealNetworks software. RealNetworks has a strict license prohibiting the use of software capable of converting files to other formats. Therefore GoldWave cannot support these files. The only solution is to play the file using RealNetworks' software and record the sound output using GoldWave.

Does GoldWave support DSD files?
No. DSD audio cannot be processed directly, therefore Goldwave will not support it directly. Use other software to convert the DSD data to Wave PCM. Recent versions of GoldWave support sampling rates up to 500kHz, which will handle the converted data.

Does GoldWave support MIDI files?
GoldWave is a digital audio editor, but most MIDI files do not contain any digital audio. They are like sheet music. They only have information about how to play music and not the music itself. Essentially, they contain a set of instructions that determine what instrument should be played, the pitch it should be played at, and when and how long it should be played. The audio for each instrument is actually stored in your sound card hardware or synthesized by the computer, which means that MIDI files do not need to hold any audio at all. While MIDI files cannot be converted directly to digital audio, they can be translated indirectly by MIDI players and by some MIDI programs. You can play the file in Windows Media Player and record the sound output in GoldWave.

Does GoldWave support Olympus DSS files?
GoldWave does not support DSS files. Use the Olympus DSS Player software to convert the file to Wave format.

Does GoldWave support Audible files?
On May 24, 2004, GoldWave Inc. received a "cease and desist" letter from Audible Inc. claiming that information on this website was being used to circumvent copyright protection under the "Digital Millenium (sic) Copyright Act" and demanded that all references to Audible be deleted. Therefore all Audible information has been removed or censored. GoldWave Inc. will not answer any questions or provide any support related to that format.

How do I compress a sound file to save hard drive space?
GoldWave supports many files types, such as Ogg Vorbis, MP3, Windows Media Audio, FLAC, and others. Use the File | Save As command and select one of those file types. Different attributes will be displayed depending on the type. In most cases, a kbps number will be shown. Selecting attributes with a smaller kbps value will give greater compression, but lower quality. Caution: If you intend to edit the file later, do not save it in a compressed format. Quality is lost each time a compressed file is opened and re-saved unless a lossless format is used (such as FLAC, or WMA with Lossless attributes).

How do I save files in MP3 format?
To save and create MP3 files the LAME MP3 Encoder must be installed. Recent versions of GoldWave will download install the encoder automatically if you have an active Internet connection when you save the first MP3 file.

To manually install LAME:

  1. Download a copy of the LAME MP3 zip file. Important: Do NOT download the 64 bit version.
  2. Open the download to extract the lame_enc.dll file from the zip file. PKZIP or WinZip may be needed to extract the file.
  3. Extract the lame_enc.dll file into the folder where you installed GoldWave, usually C:\Program Files\GoldWave, or copy it into the Windows System folder, usually Windows\System (Windows 98/ME) or Windows\System32 folder (Windows2000/XP).
  4. A copy of the lame_enc.dll file must be in either the GoldWave folder or the Windows System folder for GoldWave to find it. Copying the zip file won't work. The zip file can be deleted after the lame_enc.dll file is extracted.

To save in MP3 format, use File | Save As and select the MPEG Audio (*.mp3) type and one of the listed MPEG attributes. Use bitrates of 128kbps or higher and a sampling rate of 44100Hz for high quality. If you get an error message, make sure that the lame_enc.dll file is installed in the correct folder.

Notes:

  • See this link for additional information about working with MP3 files.
  • GoldWave supports only Layer 3 MPEG. It does not support Layers 1 and 2.
  • To save an MP3 file in CD compatible Wave format, see this link.
  • Due to licensing/patent issues, encoders cannot be included with GoldWave.

Why do stereo MP3 files open as mono, silence, or noise?
This is caused by an outdated or missing MP3 decoder module. Make sure you have the latest version of Media Player installed on your computer. It includes the required MP3 decoder used by GoldWave.

Why do I get a "no codec" error when saving MP3 files?
You must have a copy of the lame_enc.dll file in the GoldWave folder or the Windows System folder. See this link for more information.

Does GoldWave support mp3PRO files?
GoldWave does not support mp3PRO files. Estimated demand for a reasonably priced mp3PRO plug-in for GoldWave is less than the minimum royalty of $15,000 per year. However, third party developers who already pay mp3PRO royalties are welcome to create and sell an mp3PRO plug-in for GoldWave.

How do I save a file so that it is compatible with Java and Web browsers?
Use the File | Save As command and select "Sun (*.au)" from the file type list and "Java/Web" from the attributes list.

How do I recover a temporary (gw???.tmp) file?
If a power failure or Windows crash occurs while using GoldWave, you may be able to recover the temporary file provided you are not using RAM storage.

In GoldWave v5

Use the Options | Storage command to determine the location of the temporary folder. Use File | Open and browse to the folder to open the gw???.tmp file in GoldWave. If the "File Format" window appears, select the Raw file type and the "IEEE float signed 32 bit, little endian" attributes with either "mono" or "stereo". Set the rate for the file (44100 for CD).

In GoldWave v4

Use the Options | File command to determine the location of the temporary folder. Open the gw???.tmp file in GoldWave. You'll need to select the PCM format and the "16 bit signed" attributes with either "mono" or "stereo". Set the rate for the file (44100 for CD).

CD Recording

Can GoldWave create audio CDs?
GoldWave does not include audio CD creation tools. You will need to use a separate program to write files to a blank CD as audio tracks. See the CD-Recordable FAQ for a list of CD-R programs or use the Burn feature in Windows Media Player.

Where can I find information about creating audio CDs?
To create an audio CD that is compatible with a standard CD player you need to write the audio file to the CD-R disc as an audio track using a CD Recorder program. You cannot just copy an audio file to the CD in Windows Explorer. That will create a data track that is unreadable on standard CD players. CD-R discs should be used since CD-RW discs are not compatible with older CD players. Be sure to "close" the CD-R disc after writing all the audio tracks. See the following links for additional information:

What audio format should I use when creating audio CDs?
Standard audio CDs contain PCM signed 16 bit, stereo audio at a sampling rate of 44100Hz. Some CD Recorder programs require wav files in that format.

Use the Effects | Resample command in GoldWave to change the rate, if necessary. Use File | Save As to choose the Wave type and select the PCM signed 16 bit, stereo attributes.

Audio is not stored in MP3 format on a standard CD. Unless you need to conserve hard drive space or have a CD player that plays MP3 files directly, the MP3 format should not be used. The MP3 encoding process lowers the quality of the original audio. The reduced quality may become noticeable if you do further processing on the file (the Remove vocals effect in GoldWave, for example, is adversely affected by the MP3 encoding process).

Files do not have be converted to cda format. See this link for information on cda files.

Refer to the question above for more information.

How do I burn a large file as a continuous play CD with tracks, but no silence/gaps between tracks?
GoldWave is not a CD-Recorder program, so it has no direct way of setting or controlling tracks on a CD. That is a function of your CD-R software. Check to see if the software supports setting tracks manually.

Some CD-R programs create a track for each file written. You can use GoldWave's Cue Points tool to split a large file into seamless track files. You would set a cue point at every place where you want a track (play the file and press Ctrl+Q to quickly set cue points), then use the Split File button under the Cue Points tool. That will create a set of CD sector aligned track files for burning to a CD. You will still need to configure your CD-R software to use "disc-at-once" mode with no silence between tracks. Click here for more information from the CDR FAQ.

How do I copy audio from a CD?
Use the Tool | CD Reader command (or CD Audio Extraction command in GoldWave v4).


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