What program are you using?
What type of problem?
Cannot download latest version
License is not accepted, not retained, or lost
Try copying and pasting the license into the program or try entering it manually instead if you are using copy/paste.
If your license has expired, you will have to purchase a new license.
Add an exception for VideoMeld to CleanSweep, WindowsWasher, or any other similar registry cleanup programs you may have installed.
If you lost your license, you will have to purchase a new one. Licenses will not be replaced.
An error occurs
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