Troubleshooter

What program are you using?
  • GoldWave
  • VideoMeld
    What type of problem?
    • Installation
    • User Interface/General
    • Playback
      • Cannot start or cannot hear playback
      • Audio and video are not synchronized
        • Make sure the video section and audio section are aligned and start at exactly the same time.
        • Many variable bitrate or variable frame rate videos cannot be synchronized accurately. When capturing video, be sure to use a constant bitrate and frame rate. In some cases, you may be able to use the File | Meld Project To Video File to save the video in a constant bitrate format.
        • Variable bitrate MP3 files cannot be synchronized at all. Do not use variable bitrate MP3 files. Convert them to a fixed bitrate or Wave format instead. Use File | Meld Project To Audio File on a project containing only the problem file, then use the melded file instead.
        • Start playing the project from time 00:00. When you start playback within the middle of a video or audio section, the synchronization will be off for variable bitrate files.
        • Increase the frame rate setting under Options | Playback Settings to match the video so that interframe seeking is not required during preview playback.
        • Use Options | Section Settings and adjust the speed of either the audio section or the video section to compensate for different playback speeds.

      • Audio stutters
      • Video hesitates or skips

    • Image Quality
    • Effects
    • File

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